Contact Us

Thank you for visiting Kitdoran. We are committed to providing clear, reliable, and responsive customer support. If you have questions about your order, payment, shipping, return, refund, or any other matter related to our website and services, please feel free to contact us.

Customer Support

Email: service@kitdoran.com
Phone: +86 13071802684

For inquiries related to an existing order, please include your order number and the email address used when placing the order. Providing complete information will help our customer service team review your request more efficiently.

How We Can Assist

You may contact our customer service team regarding:

  • Order status and order information;
  • Shipping and delivery inquiries;
  • Payment or billing questions;
  • Returns, refunds, and cancellations;
  • Website or account-related questions;
  • General service inquiries.

If your inquiry concerns an incorrect, damaged, or missing order, please include relevant details and photographs when available.

Response to Inquiries

We aim to respond to customer inquiries as promptly as reasonably possible. Response times may vary during weekends, public holidays, or periods of high inquiry volume.

To help us assist you efficiently, please provide accurate contact information and sufficient details about your request.

Company Information

Brand: Kitdoran
Company Name: Guangzhou Tiaogao Trading Co., Ltd.
Registered Address: Room 502, No. 44 Tongyuan Middle Road, Licheng Street, Zengcheng District, Guangzhou City

U.S. Warehouse & Return Address

Return Address:485 Horizon Drive NE, Suite 800 Suwanee, GA 30024 United States
Phone: +1 17704682367

Kitdoran is operated by Guangzhou Tiaogao Trading Co., Ltd.