Terms of service

These Terms of Service (“Terms”) govern your access to and use of kitdoran.com, including any purchases, transactions, website features, and services made available through the website by Kitdoran.

By accessing or using kitdoran.com, placing an order, or otherwise interacting with our services, you acknowledge that you have read, understood, and agreed to these Terms.

1. Acceptance of Terms

By using this website, you confirm that you have the legal capacity to enter into a binding agreement under applicable law.

If you do not agree with these Terms, you should discontinue your use of kitdoran.com.

2. General Conditions

Kitdoran reserves the right to refuse service, restrict website access, cancel transactions, or take other reasonable measures when necessary to protect our customers, website, business operations, or legal rights.

You may not use our website or services for unlawful, fraudulent, abusive, deceptive, or unauthorized purposes.

3. Website Information

We make reasonable efforts to ensure that information presented on kitdoran.com is accurate and current. However, occasional errors, omissions, or inaccuracies may occur.

We reserve the right to correct errors, update information, or modify website content where reasonably necessary and permitted by applicable law.

4. Orders and Acceptance

Submitting an order through kitdoran.com constitutes an offer to purchase. Receipt of an order confirmation does not necessarily constitute final acceptance of the order.

Kitdoran reserves the right to refuse, limit, or cancel an order for legitimate reasons, including:

  • Payment authorization problems;
  • Incorrect pricing or website information;
  • Suspected fraud or unauthorized transactions;
  • Incomplete or inaccurate customer information;
  • Technical or operational errors;
  • Other circumstances that reasonably prevent fulfillment.

If an order is canceled after payment has been collected, an applicable refund will generally be issued to the original payment method.

5. Pricing and Payment

Prices and applicable charges will be displayed on the website or during checkout before you submit your order.

Customers agree to provide accurate, complete, and current billing and payment information.

Payments may be handled by third-party payment service providers and may be subject to their own verification procedures, security requirements, and applicable terms.

6. Shipping and Delivery

Shipping and delivery are governed by the Shipping Policy published on kitdoran.com.

Delivery dates and timeframes are estimates unless expressly stated otherwise. Actual delivery may be affected by carrier operations, customs procedures, weather conditions, public holidays, or circumstances outside our reasonable control.

7. Returns, Cancellations and Refunds

Returns, cancellations, exchanges, and refunds are subject to the applicable policies published on kitdoran.com.

Customers should review these policies before completing a purchase.

Nothing in these Terms is intended to limit mandatory consumer rights that cannot legally be waived under applicable law.

8. Intellectual Property Rights

Unless otherwise stated, original content owned by Kitdoran, including website text, graphics, branding, design elements, and other proprietary materials, is protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, publish, sell, license, or commercially exploit protected materials without prior authorization, except where permitted by applicable law.

9. Prohibited Uses

You may not use kitdoran.com to:

  • Violate applicable laws or regulations;
  • Conduct fraudulent or deceptive activities;
  • Provide false or misleading information;
  • Attempt unauthorized access to our website or systems;
  • Upload or distribute viruses, malware, or harmful code;
  • Interfere with website security or normal operation;
  • Infringe intellectual property or other legal rights;
  • Collect information about others without authorization.

We reserve the right to restrict or terminate access when we reasonably determine that these Terms have been materially violated.

10. Third-Party Services

Kitdoran may use third-party providers for services including payment processing, website hosting, shipping, analytics, security, and other operational functions.

These providers may maintain their own terms, policies, and procedures.

To the maximum extent permitted by applicable law, Kitdoran is not responsible for independent acts, omissions, interruptions, or failures of third-party providers outside our reasonable control.

11. Disclaimer of Warranties

To the fullest extent permitted by applicable law, kitdoran.com and its services are provided on an “as is” and “as available” basis.

We do not guarantee that the website will always operate without interruptions, delays, errors, or technical problems.

Nothing in these Terms excludes warranties, guarantees, or statutory consumer rights that cannot legally be excluded.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Kitdoran and its operator shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of or inability to use the website or services.

Any limitation or exclusion of liability contained in these Terms applies only to the extent permitted by applicable law.

13. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Kitdoran and its operator from reasonable claims, liabilities, losses, damages, and expenses arising directly from your unlawful use of the website or material violation of these Terms.

14. Governing Law

These Terms, your use of kitdoran.com, and any transaction or legal relationship arising from the website shall be governed by and construed in accordance with the laws of the State of Georgia, United States, without regard to its conflict-of-law principles.

Where mandatory consumer protection or other applicable laws provide rights that cannot legally be waived, those rights will remain unaffected.

15. Dispute Resolution

If any dispute, controversy, or claim arises out of or relates to these Terms, kitdoran.com, an order, payment, transaction, or use of our services, the parties should first attempt to resolve the matter through good-faith communication.

Customers may initiate this process by contacting:

service@kitdoran.com

Please provide sufficient information regarding the dispute so that we can review the circumstances and attempt to reach a reasonable resolution.

Nothing in this section prevents either party from exercising legal rights that cannot lawfully be waived.

16. Arbitration

To the extent permitted by applicable law, an unresolved dispute arising from or relating to these Terms may be submitted to binding arbitration where the parties agree to arbitration or where a valid and enforceable arbitration obligation otherwise applies.

Any arbitration conducted under these Terms shall be subject to applicable U.S. federal law and the laws of the State of Georgia.

The arbitrator may grant any remedy or relief available under applicable law.

Nothing in this arbitration provision prevents either party from pursuing an eligible claim in small claims court, and no provision is intended to waive statutory rights that cannot legally be waived.

17. Jurisdiction, Court and Venue

For any dispute that is not subject to arbitration and may properly be resolved through judicial proceedings, the parties agree, to the fullest extent permitted by applicable law, to the applicable jurisdiction within the State of Georgia, United States.

The parties consent to proceedings before an appropriate state or federal court located in Georgia.

The agreed venue for such judicial proceedings shall be an appropriate court within the State of Georgia, unless mandatory applicable law requires a different jurisdiction, court, or venue.

18. Severability

If any provision of these Terms is determined by a competent court, arbitrator, or other legal authority to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law.

The remaining provisions will continue in full force and effect.

19. No Waiver

Failure by Kitdoran to exercise or enforce any provision of these Terms does not constitute a waiver of that provision or any other legal right.

20. Changes to These Terms

Kitdoran may update or revise these Terms periodically to reflect changes in our website, services, business practices, or applicable legal requirements.

Updated Terms will be published on this page. Continued use of kitdoran.com after revised Terms become effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.

21. Contact Information

If you have questions about these Terms of Service or wish to contact us regarding a dispute, please use the following information:

Email: service@kitdoran.com
Phone: +86 13071802684

Company Information

Brand: Kitdoran
Company Name: Guangzhou Tiaogao Trading Co., Ltd.
Registered Address: Room 502, No. 44 Tongyuan Middle Road, Licheng Street, Zengcheng District, Guangzhou City

Kitdoran is operated by Guangzhou Tiaogao Trading Co., Ltd.